Privacy Policy
Last updated: November 26, 2025
Introduction
Bijou Homes ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and share your information when you use our website, mobile applications and services (collectively, the "Services").
Data we collect
We collect information necessary to provide our services and to improve user experience. This may include:
Personal Information
- Full name, email address, phone number
- Postal address and billing information
- Identification documents (where required for property transactions or KYC)
Technical & Usage Data
- IP address, device type, browser type and version
- Pages visited, time spent on pages, click and navigation behavior
- Search queries and preferences
Marketing & Communications
If you opt in, we store your preferences and communication history so we can send you relevant updates and promotional material. You can unsubscribe at any time.
How we use your data
We use your information for the following purposes:
- To provide, operate and maintain our Services.
- To process property inquiries, bookings, viewings and transactions.
- To respond to your requests and communicate with you.
- To improve and personalize our Services, website and search results.
- To detect, prevent and address technical issues and abuse.
- To send marketing emails and promotional messages (with consent where required).
Data retention
We retain personal data for as long as necessary to fulfil the purposes described in this policy, including to comply with legal obligations, resolve disputes and enforce our agreements. Retention periods vary by the type of data and the services you use; please contact us if you need specific retention information.
Security
We implement reasonable administrative, technical and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-party links
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to read their privacy policies before providing personal information.
Your rights
Depending on your jurisdiction, you may have rights regarding your personal data, including the right to:
- Access and receive a copy of your data.
- Request correction of inaccurate information.
- Request deletion of your data.
- Object to or restrict processing of your data.
- Request data portability.
To exercise these rights, please contact us using the details in the Contact section.
Children's privacy
Our Services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us so we can take steps to remove it.
Changes to this policy
We may update this Privacy Policy from time to time. When we make changes, we will update the 'Last updated' date above and, where required, provide notice of material changes.
Contact
If you have questions or requests regarding this Privacy Policy, please contact us:
- Email: info@bijouhomes.com
- Address: Appolonia City, Oyibi - Accra
- Phone: 233558420368